In the past, we needed to charge transaction fees to keep the high level of service you’ve come to expect from us. As you may know, these fees helped us ensure that all payment gateways functioned flawlessly 24/7, no matter how many orders were processed at any given time.
They also supported the escrow of order payments between you and your suppliers, ensuring smooth returns and refunds, and protected you from hidden fees and surprises.
But we’ve been listening and we know that for many of you, especially those starting with a tight budget, every fee matters. We understand that transaction fees can mean a great deal for your profit margins and that you'd prefer to keep more of your hard-earned money.
So, we won't charge transaction fees for your orders with us. This means you won't need to pay a cent in transaction fees, no matter which payment method you or your customers choose.
Read more about this on our blog: No More Transaction Fees: Here’s What It Means for You