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Knowledge base
Welcome and Getting Started!
General Information
5
How to create an AppScenic account?
What if I forgot my password?
What is AppScenic and how does it work?
Where can I sell AppScenic products?
How can you get help from AppScenic experts?
Retailers Dashboard
Quick Start and Store Integration Progress Bar
8
What is the Store Integration Progress bar on the header?
How do I add a new store?
How to choose a subscription plan?
How do I setup my main shipping location?
How do I set the Default Pricing Formula?
View all 8
Dashboard
1
Dashboard
Product Catalogue
15
How to use the Product Catalogue?
How do I import a product?
How to import products in bulk?
How to import products from AppScenic to your eBay Store?
What does Premium badge mean?
View all 15
Integrations
19
How do I add a new Shopify store?
How do I add a new WooCommerce store?
WooCommerce Technical Requirements - IMPORTANT
How do I add a new Wix store?
How do I add a new eBay store?
View all 19
All Products
15
How to push a product from AppScenic to your store?
What does In Store mean?
What does Push to Store mean?
How to automatically push products to my store?
How to push products from AppScenic to eBay store?
View all 15
Price Formulas
9
What are Price Formulas?
What does the Price Formula status mean?
Why can't I delete the Default Price Formula?
How to edit and delete a Price Formula?
How to set a new Price Formula?
View all 9
Boards
4
What are boards?
How do I use boards?
How do I create a new board?
How do I edit and delete a board?
Collections
7
What are collections?
How do I create a new collection?
How do I edit and delete a collection?
How do I use collections?
How to push Product Collections to your online store?
View all 7
Orders
14
What is Order ID and Integration Order ID?
What is included in the Total price?
What is a Transaction Fee?
How is the PROFIT calculated?
When is the order marked as PAID?
View all 14
Feeds
0
Shipping Settings
4
How to setup your shipping settings?
How to set your Main Location?
How can I ship internationally?
Why do I need to add a default phone number for my orders?
Store Wallet
9
What is a Store Wallet?
How to setup your Store Wallet?
What payment methods can I add?
What is Auto Funding?
How can I add funds to my Store Wallet?
View all 9
Product AI Tools
5
What is AI Description & Images?
How can I improve my product titles and descriptions using AI?
How can I improve my product images using AI?
Can I use AI improvements for products in bulk?
How do I know my AI product improvements are active in my store?
Marketing AI Tools
4
What is AI SEO?
How can I improve my product SEO details using AI?
How do I know my AI SEO product improvements are active in my store?
Can I use SEO AI improvements for products in bulk?
Billing & Subscriptions
11
How to choose a subscription plan?
How can I upgrade my subscription plan?
How can I downgrade my subscription plan?
What if I want a custom plan which is not listed?
How can I cancel my subscription?
View all 11
Messages
0
Training & Help
FAQ AppScenic
19
What is AppScenic?
How does AppScenic actually work?
How much does AppScenic cost per month?
Is AppScenic free for dropshipping?
Is AppScenic profitable?
View all 19
FAQ Dropshipping
10
What is dropshipping?
Is dropshipping legal?
What is the success rate of a dropshipping business?
Is dropshipping still profitable?
What are the most important benefits of dropshipping?
View all 10
FAQ Academy
9
Why should I buy this dropshipping course? How is this different?
Will this course be helpful if I already have a store and a niche picked?
How long will it take to complete the course?
Will this work for me if I don't have the skills to build a store?
What if I discover this is not for me?
View all 9
Suppliers Dashboard
Quick Start and Progress Bar
9
What is the progress bar on the header?
How do I configure my Business Profile?
How can I configure from where I ship the products?
How can I configure to which countries I am happy to ship products?
How can I setup my Return Policy?
View all 9
Dashboard
1
Dashboard
My Orders
10
What is included in the Total price?
What is status On hold?
Why I can't see the delivery address when the order is On Hold?
How can I see the contents of an order?
What is Pending Payment?
View all 10
View Order
8
What is included in the Total Price?
What is Pending Payment?
How can I add tracking numbers?
When is an order complete?
How can I see the invoice?
View all 8
My Products
21
How to import products in AppScenic via Shopify store (custom app)?
How to import products via WooCommerce store?
What does Draft or PUBLISHED mean as a status?
How do I update the categories for a product?
How do I delete a product from my list?
View all 21
Add New
21
What does Draft or PUBLISHED mean as a status?
What are Categories and how can I use them on a new product?
What are Boards and how can I use them on a new product?
What is a Brand?
What is a price formula and how can I use it for my products?
View all 21
Boards
5
What are boards?
How do I use boards?
How do I create a new board?
How do I edit and delete a board?
What does EMPTY button mean?
Price Formulas
8
What is a Price Formula?
What is a formula status?
How do I edit and delete a formula?
How do I create a new formula?
How do I use the formula?
View all 8
Shipping Settings
7
How do I add from where I ship my products?
How do I add locations where I am happy to ship?
Why is warehouse important to my products?
How do I delete or edit a Warehouse location?
Can I edit/remove Ship From and Ship To locations?
View all 7
Returns Policy
7
How can I setup my Return Policy?
Why is important to have a return policy?
What does Return Timeframe mean?
What does Free Returns mean?
Can I have a general return policy and then on certain products slightly different one?
View all 7
Online Feeds
14
What is an online feed?
How do I create a new feed?
How do I edit a feed?
What file extensions are you accepting?
What is the file format accepted, do you have an example?
View all 14
Integrations
8
What are integrations?
How can I import my products from a platform like Shopify to AppScenic?
How do I connect my store with AppScenic?
What integrations are supported?
How do I change the name of an integration?
View all 8
Reports
0
Messages
0
Business Profile
5
How do I configure my Business Profile?
How does invoicing on my behalf work?
What is business currency and why is it important?
Do I need a VAT Number?
What happens if I select one or any marketplace as a restriction of selling my products?
Payments
8
When I am getting paid?
How is the payment date calculated?
What payment methods can I add?
How can I set the currency?
Are there any bank fees?
View all 8
API
1
How can I get access to AppScenic Public API?
Team
0
Quick Steps to Publish your Products on AppScenic Catalogue
Quick Start Retailers
7
Create your account with AppScenic
Connect your store with AppScenic
Choose a subscription plan
Setup your main shipping location
Configure your Default Price Formula
View all 7
Quick Start Suppliers
6
Create your account and business profile with AppScenic!
Configure from where and to which locations you sell
Setup your Returns Policy
Import and Publish your products into AppScenic platform
Setup your getting paid profile
View all 6
Billing, Subscriptions and Payments
Suppliers Billing and Finance
9
What are my costs as a Supplier?
How would I get paid for my products?
When I will get paid for my products?
Who guarantees that I will get the funds for my products?
How does it work, how does the money from Retailers get to my account?
View all 9
Retailers Billing and Finance
8
What subscription is the right one for me?
Can I cancel my subscription?
How do I pay for my subscription and orders?
What does wallet mean for my store?
Does each store have its own wallet and can it be different?
View all 8
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