HelpDesk
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Welcome and Getting Started!
General Information
9
How to create an AppScenic account?
What if I forgot my password?
What is AppScenic and how does it work?
Where can I sell AppScenic products?
Why are we not charging Transaction Fees anymore?
View all 9
Retailers Dashboard
Quick Start and Store Integration Progress Bar
9
What is the Store Integration Progress bar on the header?
How do I connect My Store?
How to select a Subscription Plan?
How do I setup my main Shipping Location for my store?
How do I set up my Store Settings?
View all 9
Dashboard
1
Dashboard
Product Catalogue
15
How to use the Product Catalogue?
How do I import a product?
How to import products in bulk?
How to import products from AppScenic to your eBay Store?
What does Premium badge mean?
View all 15
Integrations
22
How do I add a new Shopify store?
How to add a WooCommerce store using the AppScenic Plugin?
How to upgrade my WooCommerce store?
How to install the AppScenic Plugin from my WordPress Account?
WooCommerce Technical Requirements - IMPORTANT
View all 22
All Products
15
How to push a product from AppScenic to your store?
What does In Store mean?
What does Push to Store mean?
How to automatically push products to my store?
How to delete a product from my list?
View all 15
Price Formulas
9
What are Price Formulas?
What does the Price Formula status mean?
Why can't I delete the Default Price Formula?
How to edit and delete a Price Formula?
How to set a new Price Formula?
View all 9
Boards
4
What are boards?
How do I use boards?
How do I create a new board?
How do I edit and delete a board?
Collections
7
What are collections?
How do I create a new collection?
How do I edit and delete a collection?
How do I use collections?
How to push Product Collections to your online store?
View all 7
Orders
15
What is Order ID and Integration Order ID?
What is included in the Total price?
Why we’re not charging Transaction Fees for your orderanymore?
What is a Transaction Fee?
How is the PROFIT calculated?
View all 15
Feeds
0
Store Settings
6
How to set up your Shipping Settings?
How do I set up my Store Settings?
How to set your Main Location?
How can I ship internationally?
Why do I need to add a default phone number for my orders?
View all 6
Store Wallet
12
What is a Store Wallet?
How to set up your Store Wallet?
How to make your first wallet deposit and get the 10% Wallet Bonus?
What does the 10% Wallet Bonus mean?
What payment methods can I add?
View all 12
Product AI Tools
5
What is AI Description & Images?
How can I improve my product titles and descriptions using AI?
How can I improve my product images using AI?
Can I use AI improvements for products in bulk?
How do I know my AI product improvements are active in my store?
Marketing AI Tools
9
What is the SEO AI tool?
How can I improve my product SEO details using AI?
How do I know my AI SEO product improvements are active in my store?
Can I use SEO AI improvements for products in bulk?
What is the Advertising and Social Media AI tool?
View all 9
Billing & Subscriptions
14
Why are we increasing our prices?
What are the new subscription prices?
How to choose a subscription plan?
How can I upgrade my subscription plan?
How can I downgrade my subscription plan?
View all 14
Messages
0
Suppliers Dashboard
Quick Start and Progress Bar
9
What is the progress bar on the header?
How do I configure my Business Profile?
How can I configure from where I ship the products?
How can I configure to which countries I am happy to ship products?
How can I setup my Return Policy?
View all 9
Dashboard
1
Dashboard
My Orders
10
What is included in the Total price?
What is status On hold?
Why I can't see the delivery address when the order is On Hold?
How can I see the contents of an order?
What is Pending Payment?
View all 10
View Order
8
What is included in the Total Price?
What is Pending Payment?
How can I add tracking numbers?
When is an order complete?
How can I see the invoice?
View all 8
My Products
21
How to import products in AppScenic via Shopify store (custom app)?
How to import products via WooCommerce store?
What does Draft or PUBLISHED mean as a status?
How do I update the categories for a product?
How do I delete a product from my list?
View all 21
Add New
21
What does Draft or PUBLISHED mean as a status?
What are Categories and how can I use them on a new product?
What are Boards and how can I use them on a new product?
What is a Brand?
What is a price formula and how can I use it for my products?
View all 21
Boards
5
What are boards?
How do I use boards?
How do I create a new board?
How do I edit and delete a board?
What does EMPTY button mean?
Price Formulas
8
What is a Price Formula?
What is a formula status?
How do I edit and delete a formula?
How do I create a new formula?
How do I use the formula?
View all 8
Shipping Settings
7
How do I add from where I ship my products?
How do I add locations where I am happy to ship?
Why is warehouse important to my products?
How do I delete or edit a Warehouse location?
Can I edit/remove Ship From and Ship To locations?
View all 7
Returns Policy
7
How can I setup my Return Policy?
Why is important to have a return policy?
What does Return Timeframe mean?
What does Free Returns mean?
Can I have a general return policy and then on certain products slightly different one?
View all 7
Online Feeds
14
What is an online feed?
How do I create a new feed?
How do I edit a feed?
What file extensions are you accepting?
What is the file format accepted, do you have an example?
View all 14
Integrations
8
What are integrations?
How can I import my products from a platform like Shopify to AppScenic?
How do I connect my store with AppScenic?
What integrations are supported?
How do I change the name of an integration?
View all 8
Reports
0
Messages
0
Business Profile
5
How do I configure my Business Profile?
How does invoicing on my behalf work?
What is business currency and why is it important?
Do I need a VAT Number?
What happens if I select one or any marketplace as a restriction of selling my products?
Payments
8
When I am getting paid?
How is the payment date calculated?
What payment methods can I add?
How can I set the currency?
Are there any bank fees?
View all 8
API
1
How can I get access to AppScenic Public API?
Team
0
Training & Help
FAQ AppScenic
19
What is AppScenic?
How does AppScenic actually work?
How much does AppScenic cost per month?
Is AppScenic free for dropshipping?
Is AppScenic profitable?
View all 19
FAQ Dropshipping
10
What is dropshipping?
Is dropshipping legal?
What is the success rate of a dropshipping business?
Is dropshipping still profitable?
What are the most important benefits of dropshipping?
View all 10
FAQ Academy
9
Why should I buy this dropshipping course? How is this different?
Will this course be helpful if I already have a store and a niche picked?
How long will it take to complete the course?
Will this work for me if I don't have the skills to build a store?
What if I discover this is not for me?
View all 9
Quick Steps to Publish your Products on AppScenic Catalogue
Quick Start Retailers
7
Create your account with AppScenic
Connect your store with AppScenic
Choose a subscription plan
Select your store and shipping settings
Configure your Default Price Formula
View all 7
Quick Start Suppliers
6
Create your account and business profile with AppScenic!
Configure from where and to which locations you sell
Setup your Returns Policy
Import and Publish your products into AppScenic platform
Setup your getting paid profile
View all 6
Billing, Subscriptions and Payments
Retailers Billing and Finance
11
Why are we increasing our prices?
What are the new subscription prices?
Why are we not charging transaction fees anymore?
What does wallet mean for my store?
What subscription is the right one for me?
View all 11
Suppliers Billing and Finance
9
What are my costs as a Supplier?
How would I get paid for my products?
When I will get paid for my products?
Who guarantees that I will get the funds for my products?
How does it work, how does the money from Retailers get to my account?
View all 9
Help Desk Software
by Freshdesk
