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What is included in the Total Price?
The Total Price represents the amount you will receive from the Retailer for the products on a specific order.
Thu, 30 Sep, 2021 at 6:37 PM
What is Pending Payment?
When the status of your order is Pending Payment then it means the payment has been scheduled but you actually didn’t receive the money yet until the ord...
Sun, 3 Oct, 2021 at 7:26 PM
How can I add tracking numbers?
On the Orders section of your AppScenic Account, you have your orders list. Find the order you want to add tracking numbers and on the other side of ...
Thu, 30 Sep, 2021 at 6:38 PM
When is an order complete?
The order is complete once it has been shipped, and the shipping days plus the return days have passed.  So, in other words:  Order is complete...
Thu, 30 Sep, 2021 at 6:39 PM
How can I see the invoice?
On the Orders/My Orders section of your AppScenic Account, you have your orders list. First, you need to find the order you are interested in and loo...
Sun, 3 Oct, 2021 at 7:27 PM
What are Customer Notes?
On every order, the Retailer’s customers can fill in a field with their special requests.  So, in other words, Customer Notes are requests added by t...
Thu, 30 Sep, 2021 at 6:40 PM
How can I message the Retailer?
Go on the Orders/My Orders section of your AppScenic Account and find the order you want to send a message about. Click on its ID and you will land o...
Thu, 30 Sep, 2021 at 6:42 PM
What does the Timeline show?
On every Order page in your AppScenic Account, you will see on the right side of the screen a timeline.  Well, this is the overview of how your order...
Thu, 30 Sep, 2021 at 6:42 PM