HelpDesk

The Total Price represents the amount you will receive from the Retailer for the products on a specific order.

When the status of your order is Pending Payment then it means the payment has been scheduled but you actually didn’t receive the money yet until the ord...

On the Orders section of your AppScenic Account, you have your orders list. Find the order you want to add tracking numbers and on the other side of ...

The order is complete once it has been shipped, and the shipping days plus the return days have passed.  So, in other words:  Order is complete...

On the Orders/My Orders section of your AppScenic Account, you have your orders list. First, you need to find the order you are interested in and loo...

On every order, the Retailer’s customers can fill in a field with their special requests.  So, in other words, Customer Notes are requests added by t...

Go on the Orders/My Orders section of your AppScenic Account and find the order you want to send a message about. Click on its ID and you will land o...

On every Order page in your AppScenic Account, you will see on the right side of the screen a timeline.  Well, this is the overview of how your order...