One of the requirements of becoming an AppScenic supplier is to accept returns or refunds for specific reasons like: wrong product, wrong quantity, damaged product.
That’s why is so important to have a well-defined Return Policy where, in general, the supplier should accept returns for specific reasons.
Also, a clear Return Policy gives retailers and their customers a feeling of trust and security. This type of policy makes customers feel that what they are buying is guaranteed to be what they expect to be.
Most of the time, when a retailer doesn't have a return policy, consumers are often suspicious and avoid buying the product.