A Transaction Fee is an amount a retailer has to pay every time a customer payment happens. The cost of this transaction fee will vary depending on the service used, and, most of the time, a transaction fee can be charged as a percentage of the transfer amount or with an additional fixed amount.
We want to give you multiple payment options, that's why we have Bank transfers (USD, EUR, GBP), credit cards, PayPal, Stripe transfers, and Wise available. All these payment platforms charge a fee (for buyer protection, among others), which is added to all your successful orders.
So, in our case, the Transaction Fee covers all the costs like currency fluctuation and payment gateway fees. Also, we collect this transaction fee as we escrow order payments between you and suppliers, ensuring a smooth return and refund process.
Read more about the transaction fee on our blog