What is Order ID and Integration Order ID?
Go to Account and click on Orders. Here you will see a list of all your orders.  On the left side of every order, you have the ORDER DETAILS ...
Mon, 19 Feb, 2024 at 3:57 PM
What is included in the Total price?
The Orders page of your AppScenic Account, has also a TOTAL column on top of your orders list.  This is the total price and represents the pr...
Mon, 19 Feb, 2024 at 4:16 PM
Why we’re not charging Transaction Fees for your orderanymore?
In the past, we needed to charge transaction fees to keep the high level of service you’ve come to expect from us. As you may know, these fees helped ...
Thu, 23 May, 2024 at 5:27 PM
What is a Transaction Fee?
Later Edit: We've been listening and we know that for many of you, especially those starting with a tight budget, every fee matters. Starting with 23 Ma...
Tue, 21 May, 2024 at 2:57 PM
How is the PROFIT calculated?
Here's how we calculate the profit:  Profit = Price paid by the customer - Price to pay to the supplier - Transaction Fee
Mon, 19 Feb, 2024 at 4:17 PM
When is the order marked as PAID?
On the Orders page of your AppScenic Account, you also have a PAYMENT column on top of your orders list.  The order is marked as PAID when t...
Mon, 19 Feb, 2024 at 4:16 PM
What is the ON HOLD status?
The status of your order can be On Hold when the funds have not yet been withdrawn from your Store Wallet.  This can happen either due to in...
Tue, 20 Feb, 2024 at 1:14 PM
How can I see the contents of an order?
Go to the Orders page and click anywhere on the order you are interested in.  Once you do this, the row will expand below and there you will have all...
Mon, 19 Feb, 2024 at 4:23 PM
How do I know when the Supplier has shipped the order?
If you go to your Orders page found under Account, you will see different statuses under the STATUS column of all your orders list, such as To Be Shipped...
Tue, 20 Feb, 2024 at 11:10 AM
When is an order complete?
The order status is complete when it has been shipped, and the shipping time plus the return days have passed.  Here is an example of how we ...
Tue, 20 Feb, 2024 at 11:13 AM