HelpDesk

The Total Price represents the amount you will receive from the Retailer for the products on a specific order.

Each order will have a status column depending on what's happening with that specific order.  When the status of your order is On Hold it means the...

When an order has the Status On Hold, then it means the Retailer hasn't paid for the order yet and we don’t want you to ship the products in this situa...

Go on the Orders/My Orders section of your AppScenic Account and click anywhere on the order you are interested in.  The row will expand below and th...

When the status of your order is Pending Payment then it means the payment has been scheduled but you actually didn’t receive the money yet until the ord...

On the Orders section of your AppScenic Account, you have your orders list. Find the order you want to add tracking numbers and on the other side of ...

The order is completed once it has been shipped, and the shipping days plus the return days have passed.  So, in other words:  Order is completed...

On the Orders/My Orders section of your AppScenic Account, you have your orders list. First, you need to find the order you are interested in and loo...

When an order has the Status as RETURN REQUESTED, it means the Retailer has requested for the full order or part of the order to be returned. You need to...

On the Orders/My Orders section of your AppScenic Account, find an order with a RETURN REQUESTED status. Then click on the VIEW STATUS button, placed...