A Return Timeframe is the time limit established by the Supplier in which a customer must register a return request for specific reasons, such as wrong product, wrong quantity, or damaged product.
The Return Timeframe countdown starts when the order is confirmed/marked by the Supplier as shipped to the customer plus the maximum shipping time specified by the Supplier.
If a tracking number with a delivery date is available, the return timeframe countdown starts from the delivery date.
Let’s say the supplier has a return timeframe of 7 days, like the one above, then this means the customers can change their mind about the purchase and can return it within 7 days from the day they received the products.
Keep in mind that this return timeframe can be different from one supplier to another and from one product to another.