HelpDesk

Go to Account and click on Orders. Here you will see a list of all your orders.  On the left side of every order, you have the ORDER DETAILS ...

The Orders page of your AppScenic Account, has also a TOTAL column on top of your orders list.  This is the total price and represents the pr...

In the past, we needed to charge transaction fees to keep the high level of service you’ve come to expect from us. As you may know, these fees helped ...

Later Edit: We've been listening and we know that for many of you, especially those starting with a tight budget, every fee matters. Starting with 23 Ma...

Here's how we calculate the profit:  Profit = Price paid by the customer - Price to pay to the supplier - Transaction Fee

On the Orders page of your AppScenic Account, you also have a PAYMENT column on top of your orders list.  The order is marked as PAID when t...

The status of your order can be On Hold when the funds have not yet been withdrawn from your Store Wallet.  This can happen either due to in...

Go to the Orders page and click anywhere on the order you are interested in.  Once you do this, the row will expand below and there you will have all...

If you go to your Orders page found under Account, you will see different statuses under the STATUS column of all your orders list, such as To Be Shipped...

The order status is complete when it has been shipped, and the shipping time plus the return days have passed.  Here is an example of how we ...